Position Title : Customer Support Specialist Job Description As a Customer Support Specialist, you will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and exceeding customer expectations by providing exceptional customer service.

Responsibilities : Position Responsibilities : Manage large amounts of inbound and outbound calls Interact with a high volume of customers daily to process orders, answer questions, and help with overall needs Maintain knowledge of services and products Qualifications Call center experience preferred Experience working with Microsoft Office Automotive industry knowledge a plus Bilingual highly desired High School Diploma or equivalent Ability to multitask, prioritize, and work under pressure.

Capacity to maintain composure and politeness under difficult circumstances. Aptitude to be available and adjust working hours according to demands.

Shift & Hours : Monday Friday Compensation : $17-$18 / hour based on experience Monthly performance-based incentives Benefits : Comprehensive benefits package to eligible employees.

This includes 10 days of paid time off (PTO), health, dental, and vision insurance, 6 paid holidays, a generous matching 401K plan, and supplemental insurance.

Employees also have access to discounts through healthcare and payroll providers. Powered by JazzHR

Last updated : 2024-05-15